Adult Care Services

PRIVACY POLICY (Effective July 15, 2024)

PLEASE READ THIS PRIVACY POLICY (“Privacy Policy”) CAREFULLY. BY ACCESSING THIS WEBSITE, AND ANY OF ITS PAGES, YOU AGREE THAT YOU ARE BOUND BY THIS PRIVACY POLICY AS THEY MAY BE AMENDED FROM TIME TO TIME. IF YOU DO NOT AGREE WITH THE PROVISIONS OF THIS PRIVACY POLICY, PLEASE EXIT THIS WEBSITE IMMEDIATELY.

Welcome to Adult Care Services (ACS), The Susan J. Rheem Adult Day Center (SJRC) and The Margaret T. Morris Center (MTMC), found at adultcareservices.org (the “Website”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices concerning your personal information, please contact us at 928-771-2335.

Any personal information you submit to ACS, SJRC, and/or MTMC will not be sold or disclosed to a third party for any marketing purposes. We do not collect any personally identifiable information about you unless you provide it to us voluntarily. If you have already submitted this information and would like us to correct it or remove it from our records, please contact us and we will make reasonable efforts to update or delete your information from our existing files.

Data Collection

We collect personal information from visitors to our Website to ensure we can provide the highest level of care for our participants and residents, potential and otherwise, and communicate effectively with their families. This information includes, but is not limited to, names, addresses, email addresses, phone numbers, and detailed health information that you voluntarily provide through our online forms and communication tools. Health information may cover medical history, current health status, medications, and any relevant treatments. In addition, we may communicate with staff, volunteers and community partners, potential and otherwise regarding business opportunities within our company. Additionally, we may gather information about your interactions with our website, such as your IP address, browser type, pages visited, and other usage data through cookies and similar technologies. This collection process allows us to tailor our services to meet the specific needs of each participant or resident and improve our online experience for all users.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather data on how you use our site. Cookies are small text files stored on your device that help us understand user behavior, remember preferences, and improve site functionality. We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them. These cookies allow us to track website usage statistics, analyze trends, administer the site, and gather demographic information. You have the option to manage and control your cookie preferences through your browser settings, which allows you to accept, reject, or delete cookies as you see fit. However, please note that disabling cookies may affect the functionality and features of our website.

User Rights

You have several rights regarding your personal information under applicable data protection laws. These rights include the right to access your data, which allows you to request a copy of the personal information we hold about you. You also have the right to correct any inaccuracies in your personal information, ensuring that our records are up-to-date and accurate. Additionally, you have the right to request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. To exercise any of these rights, please contact us using the details provided in this privacy policy. We will respond to your request within the timeframes required by law and ensure that your rights are respected and upheld.

Data Retention

We retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, including providing our senior care services and complying with legal and regulatory requirements. This means that we will keep your information for the duration of your relationship with us and for any additional period required by law. Once your data is no longer needed for these purposes, we will securely delete or anonymize it. Our data retention policies are designed to ensure that we do not keep personal information for longer than is necessary, balancing the need to retain data for operational and legal reasons with the importance of protecting your privacy.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online.

Children’s Privacy

ACS, SJRC and MTMC never collect or maintain information on our website from individuals known to be under the age of 13, and no part of our website is structured to attract anyone under 13.

Electronic Communications

Visiting this Website, texting, or sending emails to us constitutes electronic communications. You consent to receive electronic communications from us and agree to notify us of any changes in your telephone number or email address. Except as otherwise required under applicable law, you agree that all agreements, notices, and other communications that we provide to you electronically, via email, text or on the Website, satisfy any legal requirement that such communications be in writing.

Text Messages and Other Communications to a Telephone

You authorize us to contact you, including by sending text messages directly or through a conduit text messaging service and other communications to a cell phone using an automatic telephone dialing system or an artificial or prerecorded voice message, at any number you provide. You

acknowledge that any text messages or prerecorded messages sent by us may contain sales or marketing content. You may revoke your consent for us to contact you at a specified telephone number by communicating your revocation to us through any reasonable means.

Phone Calls with Us through this Website

You agree and knowingly accept that any call you make to us through this Website may be recorded for business purposes by us with recording technology powered by Intermedia Unite. Additionally, you agree and consent that any call that you accept from us may be recorded for business purposes. To cease additional recording, you can end your telephone call at any time. Voice recordings may be stored for an indefinite period of time.

Mobile Subscriber Information

We use the information you provide to communicate with you about the services of ACS, SJRC, and MTMC. Your personally identifiable information will NEVER be shared with other parties, unless required by law or court order.

Changes to Privacy Policy

We reserve the right to make changes to Website policies at any time without advance notice to you including, without limitation, the Privacy Policy. We encourage you to continue to review the Privacy Policy each time before using this Website, as your continued use will be strictly subject to the then-current Privacy Policy. Each time we modify the content of the Privacy Policy, we will update the effective date set forth above.